Our Refund Policy or Process
ALAMI INFOTECH (OPC) Wallet :
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Refund for payment made via Wallet is always credited back to the ALAMI INFOTECH (OPC) wallet instantly.
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The amount will be credit back immediately in the user’s Wallet.
Credit Card :
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The Credit Card amount is refunded back to source account.
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The amount will be back to source within 5-7 working days from the date when refund process is initiated.
Refund for Failed Transactions:
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ALAMI INFOTECH (OPC) typically processes refunds for failed transactions promptly. If your transaction fails, the amount is usually refunded to your ALAMI INFOTECH (OPC) Wallet or the source account.
Communication of Refund Status:
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ALAMI INFOTECH (OPC) provides transaction details and status through the app and website. Additionally, you may receive email notifications regarding the status of your refund.
